Terms & Conditions
Last Updated: 19/02/2025
Welcome to BDC Wedding Cars. By booking our chauffeur services, you agree to comply with the following terms and conditions. Please read them carefully.
1. Booking & Payment
- Deposit & Payment:
- Full Payment at time of booking to confirm wedding car and associated services
- Payment Methods:
- We accept Bank Transfer (EFT), PayPal (Goods & Services) and Stripe.
- All payments must be made in GBP (£).
- Administration Fee:
- A 10% administration fee applies to all bookings and is non-refundable.
2. Service Terms
- Service Area:
- Our chauffeur services cover THANET, CANTERBURY, WHITSTABLE and FOLKESTONE. Additional locations in Kent. On request.
- Chauffeur Standards:
- Our professional owner-chauffeur will arrive on time and provide a first-class experience.
- Vehicle Usage:
- The Jaguar XJL is provided exclusively for the bride, groom and both sets of parents.
- Maximum of 3 passengers in the car at a time to ensure comfort and luxury.
3. Client Responsibilities
- Timeliness:
- Clients must be ready at the agreed pickup time to avoid delays.
- Behaviour & Damage:
- Any damage to the vehicle caused by the client or guests will be the client’s responsibility.
- The chauffeur reserves the right to refuse service if any passenger is disruptive, rude or endangering safety.
4. Limitation of Liability
- Force Majeure:
- BDC Wedding Cars is not liable for delays, cancellations or service disruptions due to unforeseen circumstances (e.g., extreme weather, road closures or accidents).
5. Dispute Resolution & Refunds
- Refund Requests:
- All refunds will be subject to the 10% administration fee, which is deducted before processing the refund.
- PayPal Disputes:
- If payment was made via PayPal (Goods & Services), disputes must be handled directly through PayPal’s resolution center.
6. Agreement
By booking a service with BDC Wedding Cars, you confirm that you have read, understood and agreed to these Terms and Conditions.
For any questions or concerns, please contact us at:
Email: info@bdcweddingcars.com